Ive tried every free program out there avg, avg anti spyware, avg anti root, spybot s an d, adaware, hijack this, killbox, spyware blaster yada yada yada. Ive followed lots of advice given, all these products detect the bho but they cannot rename, quarantine or delete the offending file. Ive tried manually as well with the same luck. Any ideas?
Browser helper object removal?norton
The FIRST thing to do is DISABLE System Restore.
If enabled, this allows malware to hide in the computer and re-install itself. To disable it, RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, check 'Turn off system restore' IF not already checked.
The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC. The current best online scanners I prefer are from Kaspersky antivirus and Bitdefender antivirus. Together, these 2 scanners will find ALL the bad stuff on your PC because they have the BEST detection rate.
First, use Kaspersky's. (FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)
*NOTE: Some scanners ONLY work with IE or may not fully remove malware
http://www.kaspersky.com/virusscanner
Then scan with:
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